To our valued Tenants, Clients, and Partners,
The COVID-19 pandemic is an unprecedented situation that we at Taggart Realty Management are monitoring very closely. We are open and operational at this time. We are currently following all guidelines published by Ottawa Public Health to protect the health and safety of our employees, tenants, and other clients. Our goal is to continue to provide the quality of service that our tenants and clients expect, while ensuring our employees are healthy, safe, and have continued job security during these trying times. Below is some information regarding how we are addressing this situation. For more information, please contact us by telephone (613-234-7000) or email (firstname.lastname@example.org).
Please be assured that our building maintenance staff and building superintendents are still working to maintain our buildings to the highest standard of safety and cleanliness. While you may not see them, our employees are still responding to calls and addressing issues as usual, with a heightened focus on hygiene measures and disinfecting of surfaces. We have added extra cleaning measures at all our buildings to help reduce the risk to our tenants and employees.
We are aware of the widespread and acute impact of the COVID-19 situation on our community. If you have concerns regarding making your rent payments during this time please contact your property manager. Several measures have also been put in place by the government to help mitigate the financial pressure caused by COVID-19. Information on these measures can be found at https://www.canada.ca/en/department-finance/economic-response-plan.html.
Commercial tenants should also speak to their property manager by telephone or email if they have concerns regarding paying rent at this time.
While the majority of our staff are currently working from home to reduce the spread of COVID-19, our head office at 225 Metcalfe Street remains functional with minimal staff in order to maintain physical distancing. Hours of operation and open to the public 8:30am to 4:30pm Monday to Friday.
We are accepting Cheques or Debit for payment (no cash or credit). We do not accept e-transfers. We encourage tenants to sign up for PAD (Pre-Authorize Debit) or to drop off postdate cheques in order to avoid having to come into the office.
We appreciate your understanding, patience, and cooperation at this time. This situation is evolving rapidly, and we will be doing everything within our power to ensure the health and safety of our employees, while delivering the level of service our tenants and clients expect. We would like to thank our dedicated employees and assure them that their efforts and continued dedication are greatly appreciated during this uncertain time.